SECTION 1 - WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store, we collect personal information that you provide, such as your name, address, and email address. When you browse our store, we also receive your computer’s internet protocol (IP) address in order to learn about your browser and operating system.

If you give us your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - HOW DO YOU CONSENT?

By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you agree to our collecting it and using it for that specific reason only. If we need to use your personal information for a secondary reason, such as sending you updates and news, we will either ask you directly for your expressed consent, or provide you with an opportunity to decline.

If you change your mind about giving us consent, you can contact us at hello@sereniteskin.com or mail us at 13, western road BN43 5WD Shoreham By Sea, United Kingdom to withdraw your consent for us to contact you, or to stop the continued collection, use, or disclosure of your information.

SECTION 3 - WHEN DO WE DISCLOSE YOUR INFORMATION?

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

SECTION 4 - HOW DO WE PROTECT YOUR INFORMATION?

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services. Shopify stores your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and stored only as long as necessary to complete your purchase transaction. All direct payment gateways follow the standards set by PCI-DSS as managed by the PCI Security Standards Council.

SECTION 5 - THIRD-PARTY SERVICES

We use third-party providers to perform certain services necessary for our business, such as payment gateways and other payment transaction processors. These providers may have their own privacy policies that you should read to understand how they handle your personal information.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 - COOKIES

We use cookies to store information about your session, the number of visits to our store, and the contents of your cart. If our store has a password, cookies are used to determine if you have access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO OUR PRIVACY POLICY

We may revise this privacy policy from time to time. It is your responsibility to review it periodically and stay informed about any updates. The latest version of the policy will be posted on our website and will take effect immediately upon posting. If we make any material changes to this policy, we will notify you by posting a prominent notice on our website or by other means.

In the event that our business is acquired or merged with another company, your information may be transferred to the new owners to continue providing you with our products and services.

CONTACT US

If you have any questions or concerns about our privacy practices or would like to access, correct, amend, or delete your personal information, please contact our Privacy Compliance at hello@sereniteskin.com or by mail at Serenite 13, western road, BN43 5WD Shoreham By Sea.